Victoria Rousselot | Operations Manager & Information Security Officer
Victoria Rousselot serves as the Operations Manager and Information Security Officer at SHP. Having extensive experience in insurance reimbursement and workflow protocols, Ms. Rousselot is responsible for the development and implementation of processes and technology systems in day-to-day operations. In her current role, Ms. Rousselot is responsible for aligning security initiatives and ensuring that information assets and technologies are adequately protected.
Earlier in her career at SHP, Ms. Rousselot developed and managed an expert team of Claims Specialists dedicated to account resolution of workers’ compensation and motor vehicle accident claims from initial bill submission through payment. Most recently, Ms. Rousselot assisted SHP in earning “Certified Status” for information security from the Health Information Trust (“HITRUST”) Alliance.
Prior to joining SHP, Ms. Rousselot held a management position at a national healthcare receivables management company. In this capacity, she managed a team of attorneys and collectors dedicated to resolving managed care and commercial insurance disputes.